Delivery & Returns
Our online catalogue is downloaded from battery manufacturers recommendations, although this information is fairly accurate it is not always guaranteed to be 100% accurate for this reason we recommend the customer checks the physical size and terminal layout against their old battery before ordering. Battery2u shall not be held responsible for any charges incurred for sending items back when sizes and layouts have not been checked beforehand, it is very important that sizes and layouts are checked before items are dispatched.
Free Next Day Delivery:
Any item that is eligible for our free next day delivery service is clearly marked throughout our products pages and checkout process. The cut off for this service is 3pm on any business day (Mon-Fri) and the service we use with our couriers is UK Next Business Day Delivery. Please note we do not ship items on the weekend, therefore any orders placed after 3pm on a Friday will be shipped on the next business day using our next day delivery service.
Will you receive your order the next day?
We are extremely confident in the Couriers we use that in most cases you will receive your item the next day however on the rare occasion there can be exceptions that are beyond our control which can cause a small delay such as the item being routed incorrectly, bad weather conditions or any unexpected delay with the Couriers so it cannot be 100% guaranteed. These occasions however are rare, and you will be sent tracking details so you can keep an eye on the progress of your order delivery details.
Where can we deliver to?
We can only deliver to addresses in mainland Great Britain. We may deliver to certain remote locations e.g., Scottish Isles and Scottish Highlands but for these locations’ items will likely take a little longer (2-4 days) to arrive please call us for a delivery quote if you live in the Scotish Isles. If you live in any of the Scottish Highland Postcode areas shown below, please select the Highlands & Islands (UK) option in the country selection on our checkout page.
We do not ship Offshore
If any offshore orders get through our system, we will refund your order and will notify you that we are unable to deliver to your selected location.
Please note that if your order is made up of a combination of items, deliveries may, on occasion be made separately. Risk in the goods will pass to you on delivery. We reserve the right to alter or amend delivery times in exceptional circumstances.
Postal Zone 1 (Please select 'Highlands & Islands (UK)' as Country selection at checkout)
G83 7, G83 8, G84 8, IV10 8, IV11 8, IV12 8, IV12 5, IV12 9, IV13 7, IV14 7, IV15 0, IV15 9, IV16 9, IV17 0, IV18 0, IV18 9, IV19 1, IV19 9, IV2 6, IV20 1, IV21 2, IV22 2, IV23 2, IV24 3, IV25 3, IV26 3, IV27 4, IV27 9, IV28 3, IV30 1, IV30 4, IV30 5, IV30 6, IV30 8, IV30 9, IV31 6, IV32 7, IV36 1, IV36 2, IV36 3, IV36 9, IV4 7, IV40 8, IV5 7, IV52 8, IV53 8, IV54 8, IV6 7, IV63 6, IV63 7, IV7 8, IV8 8, IV9 8, KW1 4, KW1 5, KW10 6, KW11 6, KW12 6, KW13 6, KW14 7, KW14 8, KW14 9, KW2 6, KW3 6, KW5 6, KW6 6, KW7 6, KW8 6, KW9 6,PA21 2, PA22 3, PA23 7, PA23 8, PA23 9, PA24 8, PA25 8, PA26 8, PA27 8, PA28 6, PA28 9, PA29 6, PA30 8, PA31 8, PA31 9, PA32 8, PA33 1, PA34 4, PA34 5, PA34 9, PA35 1, PA36 4, PA37 1, PA38 4, PH17 2, PH19 1, PH20 1, PH21 1, PH22 1, PH23 3, PH24 3, PH25 3, PH26 3, PH26 9, PH30 4, PH31 4, PH32 4, PH33 4, PH33 7, PH33 9, PH34 4, PH35 4, PH36 4, PH37 4, PH38 4, PH39 4, PH40 4, PH41 4, PH49 4, PH50 4
This Zone Will Incur a Delivery Charge of £12.99
Postal Zone 2 (Please Select 'Highlands & Islands (UK)' as country selection at checkout)
HS1 2, HS1 9, HS2 0,HS2 9,HS3 3,HS4 3,HS5 3,HS6 5,HS7 5,HS8 5,HS9 5, IV41 8,IV42 8,IV43 8,IV44 8,IV45 8,IV46 8,IV47 8,IV48 8,IV49 8,IV51 0,IV51 9,IV55 8,IV56 8,KA27 8,KA28 0,KW15 1,KW16 3,KW16 9,KW17 2,PA20 0,PA20 9,PA41 7,PA42 7,PA43 7,PA44 7,PA45 7,PA46 7,PA47 7,PA48 7,PA49 7,PA60 7,PA61 7,PA62 6,PA63 6,PA64 6,PA65 6,PA66 6,PA67 6,PA68 6,PA69 6,PA70 6,PA71 76PA72 6,PA73 6,PA74 6,PA75 6,PA76 6,PA77 6,PA78 6,PH41 2,PH42 4,PH43 4,PH44 4,TR21,TR22,TR23,TR24,TR25,ZE1 0,ZE1 9,ZE2 9,ZE3 9
This Zone Will Incur A Delivery Charge Of £12.99
We Do Not Ship Offshore.
When you select the Saturday delivery option at checkout we will ship your order using a Saturday AM delivery service with our couriers. Although our couriers are great at getting your order to you on time it is possible due to factors beyond our control for your order to incur a small delay. This is very rare but if it does happen please let us know and we will refund the Saturday delivery charge paid.
You have the right to cancel the contract for your purchase within 14 days of delivery. When sending an item back you must package the item securely and send it back along with the invoice and a note confirming you wish to cancel. Please contact us in advance so we are aware that the item is coming back to us. We highly recommend you use a recorded delivery service. Please note that you will be responsible for the costs of returning the item back to us, We will require 24 hours notice before goods are returned. Please note that once items are sent out for delivery you will not be able to cancel parts of the contract we have already carried out such as postage and packing. When we receive the goods along with your cancelation notice we will then refund the relivent amount left on that particular item or items. All items returned for a refund will be liable for a re-stocking charge of £7.99 to cover postage and packaging charges paid by us.